“Call Centres” - on average how many times do you find yourself speaking to a foreign country to someone who has absolutely no idea what you’re talking about? Would you want your web designer to act the same?

If everything could be local it would be ideal. If you’re in the UK, wouldn’t it be great to speak to someone who is English? The same applies for the US and all countries - this is all about keeping it local.

The industry is not likely to get nervous about jobs being farmed off to, say, India, in huge quantities but there are sites appearing offering ‘cheap’ web services for western clients. Yes we buy Chinese products because they’re cheap, yes we outsource all kinds of work to foreign countries and yes, I am passionate about the cheap labour problems here in the UK but… do we really want everything to be outsourced and imported?

I’m going to be honest right off the bat and say I just can’t stand video tutorials!

With tutorials for everything in there absolute abundance all over the web it is easy to find what you need without a lot of effort.

Using Good-Tutorials now and then to find quick fixes can be helpful but it can quickly turn into a long haul adventure trying to find a tut which avoids all the fine details. Video tutorials often turn up with far more information than an advanced user would need and still too dull for a beginner.

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